Frequently Asked Questions

Have questions?

You will not be permitted to use a cell phone, laptop, tablet or other Internet-capable device while in treatment.  You will have access to a telephone and computer for email purposes during scheduled access periods to be determined by the Clinical Director. Use will be regulated by the Clinical Director, and may be restricted to certain hours of the day or not permitted at all – this is to ensure patient focus on treatment.

We take your privacy very seriously as part of our commitment to provide you with quality treatment for substance abuse. Your personal information is protected under Federal Law, as are your rights and our duties. Protected health information (“PHI”) is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition; the provision of healthcare services; or the past, present or future payment for the provision of healthcare services to you. We are required by law to maintain the privacy of your PHI; provide you with notice of our legal duties and privacy practices with respect to your PHI; and to notify you following a breach of unsecured PHI related to you.

 

Children are allowed to join other family members for weekly visitation, but Harbor of Grace staff must be notified of their attendance in advance. Please see more details on our visitation policy by clicking here, or going to the “Your Family” section of our website.

Please see more details on our visitation policy by clicking here, or going to the “Your Family” section of our website.

Scheduled walks occur from time to time and are chaperoned by our staff.

Any dietary restrictions or medically necessary needs should be communicated to Harbor of Grace staff during the admissions process. Other special requests will be accommodated when reasonable.

 

Patients are permitted to bring over-the-counter supplements. They will be inventoried during the admissions process to ensure they are medically safe and do not contain any narcotic agents or alcohol.

 

Blackout periods are determined on a patient-by-patient basis, but are typically in place for the initial 48 to 72 hours of a patient’s stay. Should a patient need to contact a family member, employer or legal advisor, their counselor will be able to coordinate calls.

Please see more details on what to pack, and not to pack, or go to the “Admissions” section of our website.

We work directly with all major insurance companies; however, we are out of network with most insurance companies and act as an advocate on behalf of the patient or their family to minimize their portion of treatment costs. We are able to process both paper-based and electronic claims based on the insurer’s preference.

For patients participating in our residential and extended care programs, all costs for core treatment, room, and board are included in the fee. Incremental costs for psychiatric evaluations and medication assessments will be submitted for insurance reimbursement whenever possible. Expenses for incidentals, such as convenience store purchases and toiletries will be the patient’s responsibility. Any co-pays required for prescriptions filled during treatment are the patient’s responsibility.

We are located in Havre de Grace in Harford County, Maryland, within minutes of Interstate 95 and directly off of U.S. Route 40. Baltimore-Washington International Airport (BWI) is less than an hours’ drive from our campus and the Amtrak Rail Station in Aberdeen, Maryland is minutes away. We are happy to arrange for transportation to/from Harbor of Grace, whether to/from home or another medical facility. Please see detailed driving directions by clicking here, or go to the “Admissions” section of our website.

For patients participating in our residential and extended care programs, all meals are taken care of for you. Breakfast and dinner will be in the Community Dining Halls in the men’s and women’s residences. Lunch will be “on your own” in your suite and prepared by you with groceries that you choose and purchased for you by Harbor of Grace. Harbor of Grace staff will do all your grocery shopping for you, stocking your suites with only the freshest, high-quality ingredients. We will accommodate special dietary needs and requests whenever possible. One of the weekly highlights is a “Pizza Night” and in-house AA meeting at both the men’s and women’s residential buildings.

Yes. At Harbor of Grace we are proud to have on our team Dr. Brian Lerner, our Medical Director and psychiatrist, who specializes in Addiction Medicine. Dr. Lerner and his team can treat co-occurring disorders that include Depression, Anxiety, Bi-polar Disorder, Schizophrenia and Borderline Personality, among others.  Our Nursing Staff is present 14 hours/day to administer medications and assist patients with doctor’s visits and medical needs. Our Registered Nurses are experienced in Psychiatric Medicine and many have extensive experience with trauma/emergency medicine.

The management team at Harbor of Grace Enhanced Recovery Center has priced our programs significantly lower than comparable facilities, while staying committed to providing best-in-class treatment. The final cost depends on a number of factors, including level of care (e.g., residential vs. intensive outpatient), length of stay, and health insurance benefits. While our published rate for a 28-day inpatient stay begins at less than half of most residential treatment programs, a patient’s ultimate financial responsibility is determined on a case-by-case basis.

 

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